Onboarding
Thank You for Choosing Us!
We're excited to have you on board. At Charted Sea, we are committed to providing you with powerful tools tailored to meet your e-commerce data needs.
Explore Our Documentation
Before diving into the platform, we encourage you to browse through our documentation. It’s designed to give you a thorough understanding of how our tools work and how they can be optimized to serve your business goals. Explore Documentation
Onboarding Steps
Step 1: Initial Contact
Reach out to Marc Plouhinec directly to kickstart your onboarding journey. You can contact him via:
Marc will arrange a group chat and a video call with your team to introduce you to the platform’s features and capabilities.
Step 2: Trial Access
You will receive free credits to access our production environment, allowing you to explore our platform without cost or obligation. Use this opportunity to familiarize yourself with our tools and experience the full capabilities of our services. We're here to assist you every step of the way, so feel free to reach out with any questions!
Step 3: Choosing Your Plan
If you’re satisfied with the trial, you can select a pricing plan that suits your needs. Once the payment is processed, we will set up a new environment tailored to your specific requirements, ensuring you have the optimal setup to maximize your scraping capabilities.
Step 4: Ongoing Support
Even after you start your subscription, our communication channels remain open. We continue supporting you through the dedicated chat group, promptly addressing any issues and rolling out improvements to enhance your experience.